Frequently asked questions about web design

What types of businesses can you help?

We are suitable for companies that provide services to consumers, operate in a local or regional market and have fewer than 25 employees. We may also be suitable for some B2B companies, depending on their marketing goals.

Common jobs we are not suitable for:
technology, fashion, travel, photography, personal brands

Do you build e-commerce websites (websites with a shopping cart and checkout)?

Yes, we also offer an e-commerce development service, but the price for these services varies from project to project, so please contact us for more information.

How long does it take to create a website?

On average, websites are completed within 4 to 6 weeks from the start of the project. If you're trying to meet a certain deadline, let us know and we can offer you options.

Are your websites mobile (responsive)?

Yes, we believe our mobile designs are some of the best you'll find anywhere. We put a lot of emphasis on making the mobile website experience second to none.

Do your plans include search engine optimization (SEO)?

Our plans include on-site technical search engine optimization that ensures search engines can easily read and rank your website. For some companies, this is enough to reach the desired search ranking. Others may need additional SEO services, such as content optimization and local search, both of which are included in our Premium plan.

Our approach can be considered a general practitioner focus on overall SEO health. Depending on your competition and market, you may need to work with a search engine optimization tool in a specialized area to meet your goals. We are happy to make suggestions for specialized services, if needed.

I have received offers much higher or lower than your plans. How can there be such a big difference?

Buying a new website is similar to buying a car. Websites, like cars, have different classifications, equipment, financing and ownership models. However, unlike cars, it's not always clear what features you must have on your website. It is possible that you are getting an offer for a used car with 200 thousand kilometers traveled.

You can think of us as a new, reliable, low-maintenance SUV with a great warranty and service plan, including oil changes! Our website plans strike a balance between features, performance and price. We focus on the aspects that provide the greatest long-term value for small businesses.

Do you outsource your projects or send work abroad?

All our work is done internally by our team. Without subcontractors and external collaborators.

Who owns the finished website?

We provide full ownership of your website design. Our websites are built on WordPress and can be uploaded to most web hosts. We want you to stay with us because you want to, not because you have to.

What areas do you operate in?

We help various clients around the world, although we have the most experience with clients in the Republic of Croatia.

Can you revamp my current website or complete my incomplete website?

We usually can't. Our process and tools are specifically designed for the websites we build. However, if there are elements you want to keep from your existing site, it is often possible to recreate them on the new site.

Are your designs pre-made templates?

Every website we design is unique and specially made for each client. We do not use pre-made templates or themes.

Trebam li zasebno web hosting?

Our plans include fully managed, high-performance web hosting. If you currently have web hosting, we'll help you switch to our service.

Do you offer a satisfaction guarantee?

We offer a sixty-day money-back guarantee. If you are not satisfied with our service for any reason within the first sixty days, you are free to terminate your contract with us and we will refund your money. Our plans also include ongoing maintenance to keep your website running in the same or better condition it was the day it was launched.

I already have a domain name. Can I use it?

Yes, we can transfer the domain to us and manage it on your behalf at no additional cost. If you prefer, you can choose to keep your existing domain registry and point it to the website we're building.

Do you offer email accounts with your web hosting?

We don't offer email hosting, but we're happy to help you configure your domain name to work with Google Workspace or Microsoft 365. Both services provide excellent email hosting as well as direct integrations with office software, collaboration tools, and file storage.

Do you offer content writing services for my website?

Unfortunately, we do not offer content writing services for your website, but we do offer free consultations and guidance in writing them.

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